[chaz2.5]

Crazy! PMP is the group that I got my used motor from a couple months back. A few hiccups with communication but received the engine within 3 weeks (delayed due to Christmas and snowstorms) Only major issue was the shipping company stated I had to come and pick it up even though I paid for curb side delivery. Called Peter and told him the issue, he called the shipping company and the engine was delivered to my house that afternoon. I guess I must have been a lucky one.

Hope everything works out for you man!

 

[noTe]

So I finally got my items, after close to two months. Half the stuff is missing. Luckily I have email traffic and text messages of him ensuring that the items that are missing should have been there. I'll let you all know how he handles it

Good luck. This sounds just like what happened to me. Peter will act all nice at first but when you keep finding missing parts he will ignore you and do as much as possible to ship you the stuff you need. I still have all of the PMs from him for my records as well. I know two people from NASIOC are taking him to small claims court.

 

[itr.#1446]

My brother bought 2.5 motor from him for his rs. He did not get the motor installed within his 30 day warranty because he was saving up for timing belt, clutch, valve cover gaskets and tune up. Had me install all that and put the motor in and it had a rod knock right off the bat. We were only about 10 days past the warranty and even with proof of receipts for most of the parts within that last week from install he still said we drive the motor the will not warranty it. He is a prick to speak to and doesn't really care about his reputation on forums.

 

[tzedek]

Scary thread. Screw that guy apparently..

 

[xmelanko]

Peter Donato is has very bad business and communication skills. Buyers please do beware of PMP Auto Group.

My review on PMPAutoGroup in one simple statement.

A relationship without trust is like having a phone with no service. And what do you do with a phone with no service? You play games.

 

[nysbadmk8]

i only had one purchase from him.

he is semi local company.

i bought an engine from him and it failed within the 60 day window, he got me another one.

it has been fine since.


he buys a lot of the salvage wrecked cars off of ridesafely.com and then parts them out or fixes them and sells them as R titles since he also has a body shop in another town.

some of the smaller guys complain about him bullying them out of the good deals during the auctions.

We dont buy from ride safely, Nor do we own a body shop in town.

 

[nysbadmk8]

Good luck. This sounds just like what happened to me. Peter will act all nice at first but when you keep finding missing parts he will ignore you and do as much as possible to ship you the stuff you need. I still have all of the PMs from him for my records as well. I know two people from NASIOC are taking him to small claims court.

Well well.. the powers that be told you to stop on nasioc so you came on here crying.

Lets start out with a few things.

We arent being sued by anyone.

You got all your parts, you had an issue with a IAC valve-

We sent you a replacement-

Your lack of ability to CALL US, EMAIL US, TXT US... caused your delay. Since you claimed your only viable method of communication is PM-


Over on nasioc we have a positive trader rating, as we do on Legacy GT.com as we do on ebay, as we do almost everywhere we market parts.


If I had known this thread existed.. I would have responded months ago.

Also if you look and read the nasioc thread, you'll see we work with ALL our customers.

We dont cave to extortion demands, but we do the best to make sure everything is correct-

 

[nysbadmk8]

My brother bought 2.5 motor from him for his rs. He did not get the motor installed within his 30 day warranty because he was saving up for timing belt, clutch, valve cover gaskets and tune up. Had me install all that and put the motor in and it had a rod knock right off the bat. We were only about 10 days past the warranty and even with proof of receipts for most of the parts within that last week from install he still said we drive the motor the will not warranty it. He is a prick to speak to and doesn't really care about his reputation on forums.

Yup, posting on an internet forum will not restore your warranty-


Your engine failed out of warranty-

We offered you a replacement for 45% of the originals cost-

You declined because you wanted a full replacement-

We offer a 30 day warranty on our parts, after that. Its not covered, I believed our reduced cost offer was above and beyond what any other salvage yard would do.

 

[nysbadmk8]

Crazy! PMP is the group that I got my used motor from a couple months back. A few hiccups with communication but received the engine within 3 weeks (delayed due to Christmas and snowstorms) Only major issue was the shipping company stated I had to come and pick it up even though I paid for curb side delivery. Called Peter and told him the issue, he called the shipping company and the engine was delivered to my house that afternoon. I guess I must have been a lucky one.

Hope everything works out for you man!

You where'nt Lucky.. 99% of our transactions go swimmingly-

But this is a used parts business, not everything is perfect. **** happens. We work very hard to keep everyone happy, but sometimes bending over backwards isnt enough.

I'm glad we could help you out.

 

[nysbadmk8]

Ill throw a little gas on the fire...

I dont care for Peter, ive talked to him and personally he's a ****. Hes in a few of our local subaru groups and he does run his mouth a bit, but hes very smart about how/what he sells his parts for. You can buy an STI seat for like $200, but he'll rail you something like $80 for a hub, he knows what parts people will buy and what they will pay for them.

Going back to December, my buddy buys an 04 WRX, he locks it up. So the logical choice was to call up Peter and get a motor, hes always eager to sell you something, answering any questions you have etc etc, now my buddy is a full time student upstate NY about 2 hours from home. We pull the motor out and he drives to peter to get one, he drops $1800 for a motor and we drive home. Hes 2 hours west of us. He said the motor was recently running, yatta yatta yatta all that sales pitch stuff, we take the motor apart to swap the clutch/flexplate over and figure the motor has been sitting a while so we do a once over, swap over some needed parts and install it.

After purchasing the motor, like everyone stated above, it seems as if he wants nothing to do with us. His workers seem to care just as much, when we got there the first time, theres maybe 3 people in the whole place, were walking around with our thumbs up our asses looking for somebody.

It starts, a little rough but nothing crazy. We warm it up, check it over and test drive it, the motor locks up about 5 mins down the road, locks up to the point of catching fire and making a mess of the engine bay but we had an extinguisher so we put it out. Peter agrees to exchange the motor with his 30 or 60 whatever day guarentee. Hes at school so his dad drives 2 hours out to swap the motor out, his pops gets there and Peter tells him he cant give him a new motor until he takes this one apart, Peter and his dad argued for quite a while with us on the phone as well.

He sends his dad back empty handed, now a few weeks later (with no car at school) his dad went out to pick up the "new" motor. He gets back last night and we open the truck up, Peter put his old heads and intake back on a used shortblock, and never installed the exhaust manifold or turbo on the new block either. So now we have heads off a blown motor, and no turbo/exhaust to use. He wont bring the parts out either, so now he has to make another 4 hour trip and blow $80 in gas to pick up parts that he was supposed to give us.

Thats enough to read, you get the idea.

This story is basically a fabrication-

Your buddy bought an engine-

It failed within warranty-

He brought it back, we told him we will contact him after we inspect the failed engine- (We need to make sure it didnt fail due to installer error)

We call him back, his dad picks up a replacement engine- It had NO old parts on it. It was a completely different engine-

/End story.

 

[nysbadmk8]

They are located not far from where I used to live in PA. About a year before I moved they started buying up all the good Subarus from Copart in Pennsburg. I lost out a bunch of cars I wanted.

Then I started to see them parting out the cars from Copart on craigslist and nasioc with not so great feedback.

I had a feeling they were shady from the beginning so I never did business with them. Can't really say why, just put out a bad vibe.

So you never came to our shop, walked around or talked with us, but you got a bad vibe and shady feeling because we bought the cars you wanted at auction?

I welcome you to come down and talk to us, and meet us before you form a opinion and then express it on an open internet forum.

Ive never been to red lobster, and you wont catch me bad mouthing them either...

 

[nysbadmk8]

Update: NASIOC has now deleted the thread and PMPAutogroup has given me NEGATIVE buyer feedback. Reason "communication issues".

I am just so surprised at the stupidity now.

Because all you where doing was carrying on like a 5 year old.

There's a point to vendor reviews, You leave a review.. You move on.

You where vendor bashing, Just as your doing here. Only difference is I didnt know about this thread, so I couldnt respond to it.

 

[MOTO SCOOB RR]

Let me jump in for a second. Since either Peter or his coworker is in here.

I myself have bought a few parts never an engine at a fair price I couldn't find else where. Recently have contacted him on a few parts prices were higher than what I've saw, but I drop it at that point.

Seeing how Peter does business isn't said a "bad way" he's just to the point and blunt. I don't bother trying to finagle prices because I know it'll get no where. But do I believe his business is ****? No

Being a smaller company you run into it, you also have to remember that yes communication is key, but lets put food for thought on this. During my builds I've gone through 3 performance shops already. 2 "forgot" about me, the other one just neglected what I needed with cash in hand.

Every small business or just anyone in general will have negative feedback from SOMEWHERE!

I myself like the way Peter does business, maybe not some of his prices, but all in all he's a straight asshole. Maybe not the best quality but I prefer the no bullshit approach in a shop. Either he has it or he doesn't, if the price isn't what I would like it to be I just don't respond back.

My thoughts for the day on this. I'm not backing either side just putting an open minded post in the matter

 

[nysbadmk8]

To everyone else here. I am the Owner of Pmp Auto Group-

We are a small, specialized Subaru only salvage yard in Pa.

We have 7 employees, Plus myself.

We have been in business for 3 years now, We sell close to 1 million in subaru parts per year.

We are not perfect, we are selling used parts.

I am available Via PM on nasioc, Txt message, 2 phone lines, and our email address- We do get busy, and I am the point of contact here. But we do respond as fast as we can. Note that we are closed Sundays and Mondays and we dont respond to anything during those days.

We have 64 positive feedback on Nasioc, 243 On ebay, and 12 positive on Legacy GT-

We are not a vendor here, so we dont try and market parts here, nor do I check this website often. Sorry for this. A good customer of our brought this to my attention today.

All of our parts come with 30 day warranty's

Its hard to keep your nose squeaky clean in the salvage business, some of the complaints we have absolutely dropped the ball on, Some we can chalk it up to the fact that no matter what we did, we couldn't make that person happy.


If you ever have any issues about doing business with us, I invite you to call me, or even visit me.


I thank you for your time.

 

[nysbadmk8]

Let me jump in for a second. Since either Peter or his coworker is in here.

I myself have bought a few parts never an engine at a fair price I couldn't find else where. Recently have contacted him on a few parts prices were higher than what I've saw, but I drop it at that point.

Seeing how Peter does business isn't said a "bad way" he's just to the point and blunt. I don't bother trying to finagle prices because I know it'll get no where. But do I believe his business is ****? No

Being a smaller company you run into it, you also have to remember that yes communication is key, but lets put food for thought on this. During my builds I've gone through 3 performance shops already. 2 "forgot" about me, the other one just neglected what I needed with cash in hand.

Every small business or just anyone in general will have negative feedback from SOMEWHERE!

I myself like the way Peter does business, maybe not some of his prices, but all in all he's a straight asshole. Maybe not the best quality but I prefer the no bullshit approach in a shop. Either he has it or he doesn't, if the price isn't what I would like it to be I just don't respond back.

My thoughts for the day on this. I'm not backing either side just putting an open minded post in the matter

Thanks for the perspective. I appreciate the honesty.

 

[noTe]

I myself like the way Peter does business, maybe not some of his prices, but all in all he's a straight asshole. Maybe not the best quality but I prefer the no bullshit approach in a shop. Either he has it or he doesn't, if the price isn't what I would like it to be I just don't respond back.

My thoughts for the day on this. I'm not backing either side just putting an open minded post in the matter

The issue isn't his prices or his stock. The issue is PETER himself. He blames customers on his communication skills. He is the issue.

I am available Via PM on nasioc, Txt message, 2 phone lines, and our email address- We do get busy, and I am the point of contact here. But we do respond as fast as we can. Note that we are closed Sundays and Mondays and we dont respond to anything during those days.

Nice try Peter. Peter basically ignored my private messages on NASIOC asking for replacement parts under warranty. I left him negative feedback and in return he left me negative feedback. He blames his customers for his mistakes and you can check ALL of the links in my topic... EVERYONE states the exact same issue I had. I left a comment on his facebook page how he wouldn't respond to his PMs and he banned me from his facebook page.

This has nothing to do with his business being small or him being too busy. Peter is a straight asshole if you need anything replaced under warranty or in mycase parts that he didn't even include with my motor. Do not do business with him at all costs. It isn't worth the headache of dealing with Peter.

 

[2 Door]

Popcorn

 

[nysbadmk8]

The issue isn't his prices or his stock. The issue is PETER himself. He blames customers on his communication skills. He is the issue.



Nice try Peter. Peter basically ignored my private messages on NASIOC asking for replacement parts under warranty. I left him negative feedback and in return he left me negative feedback. He blames his customers for his mistakes and you can check ALL of the links in my topic... EVERYONE states the exact same issue I had. I left a comment on his facebook page how he wouldn't respond to his PMs and he banned me from his facebook page.

This has nothing to do with his business being small or him being too busy. Peter is a straight asshole if you need anything replaced under warranty. Do not do business with him at all costs. It isn't worth the headache of dealing with Peter.

Right. So you got your part replaced under warranty... AND the only method of trying to contact me was PM on nasioc.

We did this dance over at nasioc, Your mad because it took awhile to get your part.

And thats because you elected not to CALL me, Or email me, Or txt me. You shot me a PM and hoped Id read and act on it as fast as you wanted me too.



I can link over 50 positive comments on that review thread. Im glad you picked all the bad ones out. Very fair and balanced.

 

[noTe]

Right. So you got your part replaced under warranty... AND the only method of trying to contact me was PM on nasioc.

Here is your problem. You just said customers can contact you via PM. And yet here you complain about it.

We did this dance over at nasioc, Your mad because it took awhile to get your part.

And thats because you elected not to CALL me, Or email me, Or txt me. You shot me a PM and hoped Id read and act on it as fast as you wanted me too..

WHY DO I NEED TO CALL YOU? I had already sent you a PM telling you the exact part I needed, you confirmed. You never sent the part out and ignored my PMs asking if it was shipped. Also, I even purchased the motor via PM and didn't call you. I sent you over $2000 without calling you. But when I need to see if you shipped something I need to call you?

It took you over two weeks to send the part. You consistantly logged into the message board without repsonding to me.

I can link over 50 positive comments on that review thread. Im glad you picked all the bad ones out. Very fair and balanced.

Awesome, people who actually got everything they needed. That is great, but your issue is when people are missing parts Peter. The large amount of people who have negative feedback usually don't leave it at all.

You sent me a motor missing a coilpack, intercooler and other parts. My motor has ran great so far. Your issue is how you treat people. You can't get all pissy when people choose to use PMs. Don't like PMs? Turn them off in NASIOC and put a notice in your profile and your signature that you don't want PMs.

Then you gave me NEGATIVE feedback a month after I paid you in full for my motor. If I was you... I would stop responding to this thread and treat customers with respect here on out.

 

[nysbadmk8]

Here is your problem. You just said customers can contact you via PM. And yet here you complain about it.



WHY DO I NEED TO CALL YOU? I had already sent you a PM telling you the exact part I needed, you confirmed. You never sent the part out and ignored my PMs asking if it was shipped.

It took you over two weeks to send the part. You consistantly logged into the message board without repsonding to me.



Awesome, people who actually got everything they needed. That is great, but your issue is when people are missing parts Peter. The large amount of people who have negative feedback usually don't leave it at all.

You sent me a motor missing a coilpack, intercooler and other parts. My motor has ran great so far. Your issue is how you treat people. You can't get all pissy when people choose to use PMs. Don't like PMs? Turn them off in NASIOC and put a notice in your profile and your signature that you don't want PMs.

Then you gave me NEGATIVE feedback a month after I paid you in full for my motor. If I was you... I would stop responding to this thread and treat customers with respect here on out.

Yes PM is one method.. But its not the only one. And I dont check my Pm's daily, and I dont log out of nasioc, So it looks like I am always on there.

My thing from the beginning was.. if you had an issue. just pick up the phone. Its possible to miss a PM. As I did.

I wont stop defending my business, sorry.

As for your negative feedback... I thought it pretty silly of you to bash me for communication issues when the only way you would communicate with me was PM.

So as a customer.. You have communication issues.

You bought 3300 worth of parts from me, But you cant pick up a phone? Maybe an email? Voicemail? Txt message? Smoke signal?

You can carry on, But at the end of the Day I did send you the missing parts. I tried my best. It wasnt good enough for you. I get that. I think its unfair, and I will continue to state so.

Nasioc told you to stop, and removed your thread because you where no longer being a reviewer as much as you where being a vendor basher.

As you continue to do here.