Ok, so I will start from the beginning of my swap.
I bought my 2.5rs with bad HG. In November of 2007 I purchased an ej20g from ECS. I did the install myself. I worked on the car at my family's friend's shop. In January I had to take the car out of the shop because he needed room and I only worked on it maybe 4-5 hours a week, that was my first swap. So there it is. I had a car sitting with ej20g installed and everything pretty much hooked up. I also had a 2000 2.5rs that was totaled and used for parts. I tried selling both of the cars because I had no place to store them. Ds1 offered to finish the swap for me or for the buyer of my project. I took both of the cars to Ds1. Totaled car paid for half of the wiring cost and any swap labor. I took the cars there in the middle of January of 2008. Guys at the shop were really nice and said it will be done by the beginning of February, end of February at the latest. Also said that they will do few other things (custom cold air intake with the tubing that I already had, a sheet with step by step feature mods and descriptive invoice). I told them to do quality work and to not rush.
So I went home and waited....and waited...and waited... I called them once or twice a week to check on things. I kept getting the old "we will give you a call tomorrow or (a certain time, like Friday or next week). I HAVE NEVER HAD THEM CALL ME! I also sent countless e-mails/pm's and had no replies. Wiring was sent to ECS. It was there for TWO MONTHS OR MORE, they made that "bro spoof" video about it. If you cant take your job seriously then DON'T DO IT. That is disrespectful, taking forever and making fun of your shit and throwing it around the shop in front of a camera and then posting it online. Also not giving the heads up on how much it will cost to do. They charged almost $2000 (wiring was messed up). They told me that a lot of it was missing when I bought the motor from them also I could have bought a merged harness from a member on here that totaled his ej20g 2.5rs. It is disrespectful to: Throw around an item worth 2k. That is really crappy.
After Ds1 got the harness they said it will take them a week or two to finish the car (put wires in and the dash).
I kept calling and calling and kept getting the "we will have it done next week" or "we will call you". No calls or replies to my pm's. I kept getting bills from them, but no invoices. I paid them because I wanted to be nice. I paid over $2000 in cash and before I went to get it I got another bill for $800 which I refused to pay. I haven't gotten a single invoice. Yeah I know, I'm dumb, but I trusted this Subaru performance shop, which is popular and has a good reputation.
I finally get ready to go get my "FINISHED!!??" car. That was in the middle of JUNE of 2008. I talked to them on Thursday, Friday and I called on Saturday morning right before I left to get it and they tell me that the car smokes really bad and that the motor is loud and will need a rebuilt. That was the first time I heard that, right before I go get the thing?!! I said screw it. I will get it anyway because if I don't now, I probably never will.
I got there and what can I say, they are good at speaking nicely. So it sounds all legit. I was told it runs bad because of bad/old gas. I drove the car and it was 100 times slower than my parent's 02 auto civic. I hooked up my remote for the pfc and the car was not boosting. At all. I am sure it will boost with bad gas, I know that for a fact because I have bought a car that sat for three years untouched and it boosted right away. Oh and the guy I talked to most and that seemed to know more about the car wasn't there, and I told him a week in advance that I will be there on that day.
I get home and started to work on it. Found out that I was missing a lot of things from my car. Later on I found out that it had a seized turbo, which I checked before installing the motor, turbo spun freely and wasn't loose.
So I was missing parts and I found out that I had paid roughly $90 for forged cooling tank and it wasn't installed. Also didn't get any of the other items (invoices, list of mods, custom cold air intake, heat wrapped or shield piping/turbo). Some of the things didn't work in the car. So basically the car wasn't finished. I called them and they told me that they will ship all of the items to me, and that I should get them at the end of that week or beginning of the next week. I got my shipment...................2 MONTHS LATER!!! and i didn't get half of my stuff: my invoices or a paper with motor rebuild info, power door lock switch (my power door locks don't work anymore and they did before I dropped off the car). They offered to rebuild my motor with free labor just so I can be happy. YEAH RIGHT, it will take them another 6 MONTHS.
So there it is, I am sure I am forgetting stuff on here, but I don't have a single invoice, car wasn't finished, never responded to my pm's/emails, never called back. If the shop did the work as promised, I would have bought a few more things from them, like forged tranny, motul fluids, and other miscellaneous items. I also would have referred a lot of Subaru owners to them.
I bought my 2.5rs with bad HG. In November of 2007 I purchased an ej20g from ECS. I did the install myself. I worked on the car at my family's friend's shop. In January I had to take the car out of the shop because he needed room and I only worked on it maybe 4-5 hours a week, that was my first swap. So there it is. I had a car sitting with ej20g installed and everything pretty much hooked up. I also had a 2000 2.5rs that was totaled and used for parts. I tried selling both of the cars because I had no place to store them. Ds1 offered to finish the swap for me or for the buyer of my project. I took both of the cars to Ds1. Totaled car paid for half of the wiring cost and any swap labor. I took the cars there in the middle of January of 2008. Guys at the shop were really nice and said it will be done by the beginning of February, end of February at the latest. Also said that they will do few other things (custom cold air intake with the tubing that I already had, a sheet with step by step feature mods and descriptive invoice). I told them to do quality work and to not rush.
So I went home and waited....and waited...and waited... I called them once or twice a week to check on things. I kept getting the old "we will give you a call tomorrow or (a certain time, like Friday or next week). I HAVE NEVER HAD THEM CALL ME! I also sent countless e-mails/pm's and had no replies. Wiring was sent to ECS. It was there for TWO MONTHS OR MORE, they made that "bro spoof" video about it. If you cant take your job seriously then DON'T DO IT. That is disrespectful, taking forever and making fun of your shit and throwing it around the shop in front of a camera and then posting it online. Also not giving the heads up on how much it will cost to do. They charged almost $2000 (wiring was messed up). They told me that a lot of it was missing when I bought the motor from them also I could have bought a merged harness from a member on here that totaled his ej20g 2.5rs. It is disrespectful to: Throw around an item worth 2k. That is really crappy.
After Ds1 got the harness they said it will take them a week or two to finish the car (put wires in and the dash).
I kept calling and calling and kept getting the "we will have it done next week" or "we will call you". No calls or replies to my pm's. I kept getting bills from them, but no invoices. I paid them because I wanted to be nice. I paid over $2000 in cash and before I went to get it I got another bill for $800 which I refused to pay. I haven't gotten a single invoice. Yeah I know, I'm dumb, but I trusted this Subaru performance shop, which is popular and has a good reputation.
I finally get ready to go get my "FINISHED!!??" car. That was in the middle of JUNE of 2008. I talked to them on Thursday, Friday and I called on Saturday morning right before I left to get it and they tell me that the car smokes really bad and that the motor is loud and will need a rebuilt. That was the first time I heard that, right before I go get the thing?!! I said screw it. I will get it anyway because if I don't now, I probably never will.
I got there and what can I say, they are good at speaking nicely. So it sounds all legit. I was told it runs bad because of bad/old gas. I drove the car and it was 100 times slower than my parent's 02 auto civic. I hooked up my remote for the pfc and the car was not boosting. At all. I am sure it will boost with bad gas, I know that for a fact because I have bought a car that sat for three years untouched and it boosted right away. Oh and the guy I talked to most and that seemed to know more about the car wasn't there, and I told him a week in advance that I will be there on that day.
I get home and started to work on it. Found out that I was missing a lot of things from my car. Later on I found out that it had a seized turbo, which I checked before installing the motor, turbo spun freely and wasn't loose.
So I was missing parts and I found out that I had paid roughly $90 for forged cooling tank and it wasn't installed. Also didn't get any of the other items (invoices, list of mods, custom cold air intake, heat wrapped or shield piping/turbo). Some of the things didn't work in the car. So basically the car wasn't finished. I called them and they told me that they will ship all of the items to me, and that I should get them at the end of that week or beginning of the next week. I got my shipment...................2 MONTHS LATER!!! and i didn't get half of my stuff: my invoices or a paper with motor rebuild info, power door lock switch (my power door locks don't work anymore and they did before I dropped off the car). They offered to rebuild my motor with free labor just so I can be happy. YEAH RIGHT, it will take them another 6 MONTHS.
So there it is, I am sure I am forgetting stuff on here, but I don't have a single invoice, car wasn't finished, never responded to my pm's/emails, never called back. If the shop did the work as promised, I would have bought a few more things from them, like forged tranny, motul fluids, and other miscellaneous items. I also would have referred a lot of Subaru owners to them.
