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  1. We Are Live - Community Feedback

    Community Help
    So far the community is still active. Users are learning and providing us with feedback to help continue to make improvements here. -Philip
  2. We Are Live - Community Feedback

    Community Help
    How To Find Your Content From the navigation, near the upper right-hand corner of the site, click on your avatar to open the drop-down menu and select “my profile”. Click on the number below discussions. You can also click your avatar near the upper right-hand corner of the site and select...
  3. We Are Live - Community Feedback

    Community Help
    The banner logo is updated. No bananas for now. Jeff M
  4. We Are Live - Community Feedback

    Community Help
    I have bumped this today with Creative to have it updated. Jeff M
  5. We Are Live - Community Feedback

    Community Help
    That is exactly what we are here to do, not all will be implemented immediately, but with any and all constructive comments, we work to build on them. Not all can be implemented, but we are here and we are listening. If it was within 30 days we can assist you as well if you're having issues...
  6. We Are Live - Community Feedback

    Community Help
    Heya guys, To summarize the requests for the return of chat. 1. Chat is not an option at this time. 2. It might return at a later point depending upon feedback, data analysis, and development. 3. I do not have an ETA on that happening at this time. Once I have more info I will share it. Jeff M
  7. We Are Live - Community Feedback

    Community Help
    She does fully understand how it works. What she was looking from you is asking what features in chat are important to you for the community. The old chatbox will not be coming back BUT the developers may be able to build a new tool that meets the criteria for what is important to the community...
  8. We Are Live - Community Feedback

    Community Help
    Those are threads with posts you have not read yet following being on the site. Above the divider is new since your last visit. - Cricket
  9. We Are Live - Community Feedback

    Community Help
    The vast majority of the support team has been on this site. Yes, we are very familiar with how chatbox works. - Cricket
  10. We Are Live - Community Feedback

    Community Help
    Where are you looking for it? On the new posts page? On that page, the default is set to display UNREAD posts only. - Cricket
  11. UPDATE: New Navigation Icons

    Community Help
    I will pass on your feedback to the team. - Cricket
  12. We Are Live - Community Feedback

    Community Help
    We are listening to all feedback and passing it on to the team. I do respond when an actual question has been asked. - Cricket
  13. We Are Live - Community Feedback

    Community Help
    I will take your suggestion into advisement. Thanks! As for chat, seems like you may need help articulating what chat actual contributes to your forum experience? I assume that the live updates set it apart from in thread conversations? since in thread and in PM you have to refresh your page...
  14. We Are Live - Community Feedback

    Community Help
    Responded :D thanks so much for trying again :D Helena
  15. We Are Live - Community Feedback

    Community Help
    Please remember that this team is made up are real people who read your comments, not robots who don't care. @t3hWIT we will 100% start listening when we see actual feedback that is constructive and not just people saying they hate something, I can't fix something if you can not articulate...
  16. We Are Live - Community Feedback

    Community Help
    Our emails are actively monitored. You can reach out to us here. https://www.rs25.com/help/contact/ - Cricket
  17. We Are Live - Community Feedback

    Community Help
    Chatbox is not a feature on the site at this time. They may be looking at alternatives for it. - Cricket
  18. We Are Live - Community Feedback

    Community Help
    You should be able to edit your posts for up to 24 hours without staff assistance to allow time for typos, etc. Near the timestamp at the top of the post, you should see an edit link if it is within that time limit. Time limits are used in order to preserve useful thread content, while also...
  19. We Are Live - Community Feedback

    Community Help
    And its still your content. You posted content here, we published it. You granted us the right to publish it here. We are allowed to keep it posted here. -Philip
  20. We Are Live - Community Feedback

    Community Help
    Thanks. I don't handle that email personally but that would be where to bring escalate your complaint to. -Philip
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